Turkcell faces 4 month regulator investigation

ANKARA - Anatolia News Agency

Turkey’s Information Technology and Communication Board (BTK) has decided to launch a four-month investigation into whether or not Turkey’s leading mobile phone operator Turkcell notified the BTK about certain promotions, price changes and changes to the services it provided its customers, as required by law. According to the stipulation, Turkcell would have had to notify the BTK seven days before any changes to its subscriber packages. 

The BTK has also launched a separate investigation into blockages which occurred on Turkcell’s emergency help line back in October 2010 in the Cevizlidere and Akpınar regions in Ankara. According to the BTK, Turkcell will be fined 0.002 percent of its 2010 net sales amount. 

Turkcell had been required to provide the BTK with certain documentation as part of the investigation by the Aug. 26, 2011 deadline, but had submitted the documents on Sept. 27, 2011, thereby incurring the financial penalty.